SUP Rental Hamburg Frequently Asked Questions

Frequently Asked Questions

FAQ

Topics

  • AGE
  • WEATHER
  • RENTING
  • BEFORE AND AFTER RENTING
  • PAYMENT
  • CLOTHING

TOPIC: AGE

FROM WHICH AGE CAN I RENT A SUP?

From the age of 16 you can rent our equipment without an adult.

TOPIC: WEATHER

AT WHAT WEATHER RENTALS WILL NOT TAKE PLACE?

Our SUP rentals take place at “any” weather condition. In the event of a thunderstorm, the water surface must be left and we will extend the rental for the duration of the interruption of course. In the event of total cancellation, we offer an alternative appointment.

TOPIC: RENTING

WHEN SHOULD I APPEAR TO RENT?

Please be at the agreed place at least 15 minutes before the start of the rental. The location can also be found in the confirmation email you received.

TOPIC: BEFORE AND AFTER RENTING

WHERE CAN I LEAVE MY CLOTHES? RESPECTIVELY. CAN I SHOWER ALSO?

With us there is unfortunately no way to store your clothes and / or valuables, so we ask you either to leave them in the car at the parking lot or to take them on board with a dry bag. Unfortunately, there are also no showers. Thank you for your understanding.

TOPIC: PAYMENT

HOW CAN I PAY? WHAT PAYMENT METHODS ARE ACCEPTED?

We have switched to cashless payment. Please bring your debit or credit card with you. In exceptional situations, we also accept cash (if appropriate. Please keep this in mind to avoid an inconvenience.

TOPIC: CLOTHING

WHAT SHOULD I BRING DEPENDING ON THE WEATHER CONDITIONS?

Dress:

  • Swimwear, swim trunks, bikini, board short
  • Sun protection top: Lycra, Rashguard
  • Glasses strap for glasses wearers

Cold protection:

  • Neoprene shirt, neo fleece
  • Neoprene shoes, old sneakers that can get wet, bathing shoes (also recommended in good weather)
  • Wetsuit

Sun protection:

  • (Waterproof) sunscreen
  • Sun hat, cap
  • Sunglasses (with glasses strap)